Send an email message to the customer via IndusTrack. Any message sent will be added to the Message listing under the Messaging Tab of the Customer’s Address Book.
To create and send a message to the customer, click Add New.
The Add New Message window will come up. The default email address is the contact email address indicated on the customer profile.
Create your message. All the fields are required. Send the message once done.
The message will be added to the listing.
To remove a message from the list tick the checkbox to the left of the message or messages and click Delete.
The Deleting Confirmation window will come up. Click Yes to continue with the delete action. Click No to cancel the action.