Inventory Items
Inventory items are products your company buys to resell or bill to customers.
➕ Add a New Inventory Item
Step 1:
Go to Settings > Inventory > Inventory List.
Step 2:
Click Actions > + Add New Inventory.
Step 3:
Fill out the item details in the pop-up form. Required fields are marked with a *.
🔍 General Information
- Name * – Enter the item name.
- SKU – Enter the product code.
- Vendor – Select a supplier from the dropdown, or type in a new name to add it.
- Non-taxable – Check this if the item is not taxable.
- Income Account – Select or type to search for the related income account.
- Select the corresponding income statement account from the dropdown list.
- Key in the account name on the search field to quickly find the correct one.
- If the account name is not on the list, key in on the field. This will be added to the list when the item is saved.
- Sales Price / Rate – Enter the selling price per unit.
- Sales Description – Optional. Add a short description.

- Expense Account – Select or type the expense account.
- Scroll down the list to find the correct account name. OR
- Key in the account name on the search field to quickly find the correct one.
- If the account name is not on the list, key in on the field. This will be added to the list when the item is saved.
- Cost – Enter the cost per unit.
- Purchasing Description – Add notes like lead time or special instructions.

🏷 Stock Details
- Asset Account – Select or search for the asset account.
- Main Warehouse Quantity on Hand * – Enter current stock. If none, type 0.
- The Inventory can also be monitored using serial numbers. See the section Use serial #s below to learn how this works.
- Once the item is saved and the stock location information is already available, or if applicable, open the item details in edit mode and enter the Bin # and/or Isle #.
- Reorder Point – Enter the minimum stock before restocking.

🔢 Use Serial Numbers (Optional)
To track items by serial number:
- Check the Use Serial #s box.
- A pop-up will ask for confirmation. Click OK to proceed.
- Click Enter New Serial Batch on the Serials tab.
- Add the expiration date and serial number(s).
- For multiple batches, enter each separately.
- Click Proceed to save.
- Add Bin # or Aisle # if needed.
- Save the new inventory item. This will be added to the Inventory List.
💡 Once saved, stock levels will be shown in the Warehouses tab.
- The field will now display Initial Quantity on Hand instead of Main Warehouse Quantity.
- Note: Leave the checkbox unticked, if this option is not to be used.

Duplicate Inventory Warning
When you try to add an inventory item with a name that already exists, a message will pop up:

What the Options Mean:
- Yes – A new item will be created, even though it has the same name as an existing one. This may lead to confusion from having duplicates.
- No – The action will be canceled, and the duplicate item will not be added.
✏️ Edit an Inventory Item
Only users with editing permission can update inventory items.
- Go to Settings > Inventory > Inventory List.
- Click the item you want to edit.
- Make the changes.
- Click Save.
📌 You can’t edit inactive items. Reactivate them first to make changes.
🚫 Deactivate an Inventory Item
Use this instead of deleting, especially if the item was used in the past.
- In the Inventory List, check the box next to the item(s).
- Click Actions > Make Inactive.
- Confirm the action by clicking Yes.
The item will move to the Inactive List.
✅ Reactivate an Inventory Item
- Go to the Inactive Inventory List.
- Check the box next to the item(s) you want to reactivate.
- Click Actions > Make Active.
- Click Yes to confirm.
The item will move back to the Active List
🗑️ Delete an Inventory Item
⚠️ Warning: Deleting is permanent and may affect linked data. Use with caution.
- Make sure the item is inactive. Active items can’t be deleted.
- Go to the Inactive Inventory List.
- Check the box next to the item(s) to delete.
- Click Actions > Delete.
- Confirm by clicking Yes.
The item will be permanently removed.