Customer Profile: Manage Geofences

In the Geofences tab of a customer’s profile, you can create, view, and manage geofences. Geofences are custom shapes or areas on the map that trigger alerts when someone enters or exits them.

Geofence List

This section shows all the geofences created for the customer.

• Sort by Name: Click the column header to sort geofences alphabetically.
• Items per Page: Choose how many geofences to view on one page — 10, 25, 50, or 100.
• Navigate Pages: Use the Previous and Next buttons to go through multiple pages (if available).

Add or Delete Geofences

• Click Add New to create a new geofence.
• Select a geofence and click Delete to remove it.

Create a Geofence

1. Click the Add New button.
2. A window will pop up to add or edit a geofence.
3. Use the search bar to find the location.
4. Draw or size your geofence area on the map.
5. Give it a name.
6. Click Save.

Your new geofence will appear in the list and will be tagged on the customer’s profile.

Edit a Geofence

1. Find the geofence you want to change in the list.
2. Click the 3-dot menu next to it and select Edit.
3. Make your changes and click Save.

Delete a Geofence

Only delete a geofence if it’s no longer needed or was added by mistake. Deleting geofences can affect other data or settings and cannot be undone.

To delete:

• Single geofence:
  1. Click the 3-dot menu next to the geofence and choose Delete.
  2. Or, check the box next to it and click the Delete button.
• Multiple geofences:
  1. Check the boxes next to each geofence you want to remove.
  2. To select all, check the box in the table header.
  3. Click Delete.

You’ll see a warning message. Click Yes to confirm or Cancel to stop.

The deleted geofences will be removed from the list.