IndusTrack Home Page
Logging In
- Use the username and password provided by your account administrator to log in.
Your Default Screen
- The page you see after logging in is based on the permissions assigned by your administrator. It will usually be the module you use most often.
If an office user tries to log in without an internet connection, a warning message will appear:
“No internet connection. Click OK to refresh the page.“
To continue, make sure you’re connected to the internet, then click OK to reload the page.
Navigating IndusTrack
Homepage (IndusTrack Logo)
Click the IndusTrack Logo anytime to return to the homepage.
Module Headers
At the top of the screen, you’ll see different modules.
- Clickable Headers: You have access to these modules. Click to open.
- Greyed-out Headers: You don’t have permission to access these.
- Missing Modules: Your company account does not include these features.

Account Icon
Click the Account Icon to:
- Edit your profile settings
- Log out

Settings (Cog/Wheel Icon)
Click the Cog/Wheel Icon to access the settings page.

Notifications (Bell Icon)
When you receive reminders or alerts, click the Bell Icon to view them.

Help (Help Icon)
Need support? Click the Help Icon to:
- Submit a support ticket
- Access FAQs, video tutorials, and guides

Messages (Dialogue Icon)
We’ve updated the Messaging feature to make it easier to manage all customer communication in one spot.
🔄 What’s New?
Instead of going to each customer’s page to view or send messages, you can now do everything from the Messages tab at the top-right of your screen.
What You Can Do in the Messages Tab:
- ✉️ Send emails to both customers and field employees
- 🔍 Search messages
- 📅 Filter by date
- 🗑️ Delete messages
- ✅ Select specific emails for follow-up actions
- 📬 Choose the correct email from a customer’s list if they have more than one
Global Search
A new Global Search bar has been added to help you find what you need faster—all from one place.
What You Can Search:
You can search across multiple modules, including:
- Customers
- Jobs
- Invoices
- Estimates
- Purchase Orders
How It Works:
- Click on the Search icon.
- Select the module you want to search (e.g., Customers or Jobs).
- Enter your search terms and hit search.
- Matching results will appear in a grid view.
Each module has its own set of searchable fields, so the results are accurate and relevant.
This feature saves time by letting you find information quickly—without switching between modules.